Active Carrot is now live

Thursday, 21 December 2017


Online transactions are now available for swimming and fitness purchases, payments and bookings with the introduction of a new online system called Active Carrot.

Active Carrot has now launched and provides simple online transactions and payments for Goonellabah Sports & Aquatic Centre, the Lismore Memorial Baths, SWITCH 24-hour gym and Swimsations swim school.

Some of the online services Active Carrot provides include:

  • Purchasing memberships
  • Making payments
  • Booking Group Fitness classes
  • Booking swimming lessons
  • Booking events or hire venues/sporting courts
  • Purchasing merchandise
  • And much more…

“It is well past time these services were provided to our customers online, and we’re really excited to launch Active Carrot,” Centre Manager Yonika Mantel said.

“Active Carrot provides bookings, payments and purchases online at your fingertips, and it’s easy and fast. However, we must have correct details to ensure our members can log in. Please make sure you come and talk to the friendly staff at Goonellabah Sports & Aquatic Centre or the Lismore Memorial Baths to check your details are correct.”

For more information see reception staff or phone 6625 5370.

Access details are provided below

Customer portal:

To access the customer login portal follow the link and use your email address that you have provided with us to login in to your account. The default password is '2480', you will then be directed to change your password.

Customer Portal Login:


To purchase a new membership follow the link below and select the best membership for you and then follow the easy four-step process.


Learn to swim

To check learn to swim times follow the link below. If you wish to book in online, login to the customer portal above first and then use the 'Classes' tab to book your child in to swimming lessons.


Group Fitness classes

To book in to a one-off group fitness class follow the link below. You will not be able to book in to classes until 1hr prior to the class start time.

If you have a current membership login to the customer portal and use the 'Bookings' tab to book in to one of our sessions.


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